The commencement of ticket sales for the ICC World Cup 2023‘s opening day, which was designated for non-India matches and warm-up games, encountered significant challenges.
The sale of tickets for the ODI World Cup, which had been considerably delayed, finally began on a Friday. However, fans encountered considerable difficulties as the official website remained non-functional for a considerable span of 35 to 40 minutes.
The ticketing process was set to start at 8 pm local time. Almost immediately, fans reported issues with the ‘Bookmyshow’ application crashing, attributing the problem to an overwhelming rush to secure tickets.
‘Bookmyshow’ serves as the official ticketing partner for the World Cup, set to commence on October 5. The frustration among fans was palpable, especially considering the delayed announcement of ticket sales. The malfunctioning of the basic system infrastructure raised concerns about the competence of the BCCI and ICC in organizing such a significant event.
Challenges Faced by Fans in ICC World Cup 2023 Ticket Sales: Website Glitch, Frustration, and Awaited Sale Dates
Fans expressed their disappointment with the absence of common systems like lotteries and ticket queues that are typically employed in events of this magnitude.
After approximately 30 minutes into the ticket sales, the website eventually became operational. However, by that time, a considerable portion of fans had already lost their patience and encountered difficulties in securing their desired tickets.
For India’s matches, ticket sales for games in Chennai, Delhi, and Pune are scheduled to go live on August 31. Furthermore, the highly anticipated tickets for the India-Pakistan match in Ahmedabad will become available for purchase on September 3.
In the beginning of this month, the BCCI and ICC modified the timetable for a total of nine matches, following their initial announcement of the complete schedule in June. This stands in stark contrast to the approach taken for the previous World Cup in England as well as the 2011 edition held in India, where the schedules were disclosed considerably earlier.
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